Okbij's Privacy Policy — Your information is safe with us

Okbij is an international online gaming platform serving users worldwide, with a particular focus on Bangladesh. We understand how valuable and sensitive your personal information is — which is why privacy protection sits at the core of how okbij operates.

This Privacy Policy applies to the okbij website, mobile site, and all associated services. It takes effect whenever you use okbij — whether you register, play, or simply browse.

We never handle your data carelessly. Our goal is to provide a safe, transparent, and enjoyable gaming environment — one where you can play with complete confidence.

Okbij only collects information that is necessary to provide our services. We never ask for unnecessary or excessive personal data. The following breaks down our data collection across three main categories:

Additionally, if you contact our support team, records of those interactions may be retained for the purpose of improving our service quality.

Okbij uses your information solely for the following purposes, each of which is directly tied to delivering a better experience for you:

• Account Management: Your information is used for registration, login, password recovery, and identity verification.
• Financial Transactions: Information is used for deposit acceptance, withdrawal processing, and transaction record-keeping.
• Service Improvement: By analyzing user behavior, okbij continuously improves the quality of its games and services.
• Security & Fraud Prevention: Information is used to detect suspicious activity and keep your account secure.
• Compliance with legal obligations: Information is stored and processed as required to comply with domestic and international laws.
• Responsible Gaming: Patterns of excessive gaming are identified and support is provided where needed.
• Notifications & Updates: Essential system messages and (with your consent) promotional offers are sent.

Okbij never sells your personal data. However, there are specific circumstances where sharing information with third parties may be necessary. Those circumstances are outlined transparently below:

• Payment Processors: Necessary information is shared with authorized payment providers to complete transactions. These providers also follow their own privacy policies.
• KYC Verification Provider: Documents may be shared with licensed verification agencies for identity verification.
• Legal Authorities: Information may be disclosed to relevant authorities as required by court orders, government directives, or anti-money laundering investigations.
• Technology Partners: Technology companies that assist in platform operation may have access to limited information under strict confidentiality agreements.

Outside of these circumstances, okbij will not share your personal data with any third party under any conditions. Sharing data for advertising or marketing purposes is strictly prohibited.

Okbij uses cookies — small text files stored in your browser. Cookies help improve your experience and keep the platform running smoothly.

Okbij uses three types of cookies:

• Essential Cookies: These cookies are essential for the site to function—they maintain login sessions, manage security tokens, and enable core platform features.
• Analytics Cookies: Used to understand how users interact with the site. This data is aggregated and anonymous — it does not identify individuals.
• Preference Cookies: Used to remember your language preference and other settings.

You can disable cookies through your browser settings, though some platform features may not work properly as a result. Disabling essential cookies may prevent you from logging in.

Okbij does not store your data indefinitely. Information is retained only for specific purposes and for defined periods:

• Account Information: For the duration of the active account and, after closure, typically up to 5 years as required by law.
• Transaction Records: Typically retained for 5–7 years in accordance with financial regulations.
• Support Conversations: May be retained for up to 2 years after resolution.
• Device & Log Information: Up to 1 year for security analysis.

After the designated period, information is securely deleted or anonymized so that you can no longer be identified in any way.

Okbij believes users should have full control over their own data. To that end, we provide you with the following rights:

To exercise any of these rights, email us at [email protected]. okbij will endeavor to respond to your request within 30 business days. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will explain why.

Okbij follows the highest industry standards to protect your data. Our technical and organizational security measures are reviewed and updated on a regular basis.

• SSL/TLS Encryption: All site pages and data transfers are encrypted with SSL/TLS.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Firewall & Intrusion Detection: Advanced firewalls and intrusion detection systems are active at the server level.
• Regular Security Audits: Regular security testing is conducted by third-party specialists.
• Staff Training: All okbij staff receive regular data protection training and are required to sign strict confidentiality agreements.
• Limited Access: Only authorized staff can access specific information—not everyone has equal access.

In the event of a data breach, okbij will notify affected users and relevant authorities within the timeframe required by legal obligations.

Okbij strictly prohibits anyone under 18 from using the platform. Protecting minors is a core ethical responsibility we take very seriously.

• Age is verified during registration and reconfirmed through the KYC process.
• If any user is suspected to be under 18 years old, okbij will immediately suspend the account and conduct an investigation.
• If a minor's account is confirmed, all transactions will be canceled and the account will be permanently closed.
• If parents suspect their minor child is using okbij, they can contact our support team directly.

Okbij may review and update this Privacy Policy from time to time. Reasons for changes may include:

• Aligning with new laws or regulatory frameworks.
• Changes necessary due to the launch of new services or technologies.
• Improvements based on user feedback and suggestions.
• Better incorporation of data protection best practices.

At least 15 days before any significant changes, notification will be sent via registered email or platform notifications. Continued use of okbij after the changes means acceptance of the new policy.

The "Last Updated" date at the top of the page will always show the date of the most recent change. It is recommended to check this page regularly.

If you have any questions, concerns, or requests regarding the Privacy Policy, our dedicated support team is always ready to help. We can respond in Bangla.

For answers to more general questions, visit our FAQ Page See our page on Responsible Gaming for more details. Responsible Gaming This page will also be helpful.